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Welcome robots: the future of customer service


In a world where customer experience is becoming more and more important, companies are increasingly turning to welcome robots. These intelligent robots offer a modern and efficient way to welcome, inform and guide visitors through various processes. Whether in hotels, retail stores, restaurants or corporate lobbies, greeting robots create a professional first impression while taking the pressure off staff.
First impressions count - especially in customer service. Welcome robots offer companies the opportunity to welcome visitors professionally around the clock without having to rely on human staff. They can greet guests, provide information, answer questions or even direct customers to specific areas. Thanks to state-of-the-art technologies such as voice recognition, touchscreen interaction and artificial intelligence, greeting robots are versatile and significantly improve the customer experience. Orionstar, one of the leading providers of service robotics, offers advanced greeting robots that can be seamlessly integrated into existing processes and help companies to work more efficiently and in a more customer-friendly way.



Orionstar welcome robot
Orionstar´s greeting robots are designed to revolutionize customer service. They can speak multiple languages, respond to frequently asked questions and even display recommendations or promotions. With their friendly and interactive design, they not only increase customer satisfaction, but also leave a lasting impression. Companies benefit from a relieved workforce, faster processes and an innovative external image that reflects technological progress. Thanks to modular software solutions, the robots can be customized to perfectly match the requirements of the respective industry.


Advantages of welcome robots
  1. Professional reception: welcome robots greet visitors in a friendly and competent manner - around the clock.

  2. Relief for staff: employees can concentrate on more complex tasks, while routine requests are handled by robots.

  3. Multilingual communication: The robots speak several languages and thus offer customer service that can be used internationally.

  4. Interactive advice: Visitors can call up individual information via touchscreen and voice control.

  5. Innovative brand image: Companies that rely on robotics demonstrate technological expertise and innovative strength.

Functions of welcome robots
  1. Automatic guest recognition: robots register visitors and adapt their communication individually.

  2. Interactive touchscreens: Customers can obtain information themselves, book appointments or navigate through digital menus.

  3. Voice control and AI: Thanks to intelligent speech recognition, visitors can interact naturally with the robot.

  4. Navigation and wayfinding: Welcome robots can accompany guests to specific areas or rooms.

  5. Data analysis and reporting: Companies gain valuable insights into customer interactions and visit statistics.

Welcome robots in comparison

Attribut GreetingBot Mini GreetingBot Nova LuckiBot Plus
Total size 410 mm × 410 mm × 1000 mm 558 mm × 525 mm × 1350 mm 530 mm × 500 mm × 1320 mm
Weight 21 kg 56 kg 43 kg
Screen size 14 Zoll 14 Zoll, 1080 FHD 10,1 Zoll Touchscreen, 1200×1920 Pixel
Travel time 12 Hours 12 - 14 Hours 9 Hours
Loading time ≤ 4,5 Hours 4,5 Hours 4,5 Hours
Links More info More info More info
More about all robots

Why greeting robots are the future of customer service


Digitalization is fundamentally changing customer service. Companies that rely on automated reception solutions benefit from greater efficiency, lower personnel costs and increased customer satisfaction. Greeting robots offer consistent, error-free and round-the-clock customer service, which also reduces the workload on staff. With advanced artificial intelligence, the robots are constantly learning and adapting to new requirements. This not only makes customer service faster, but also more individual and personalized. Companies that rely on this technology at an early stage position themselves as innovative pioneers and secure a clear competitive advantage.


Let us advise you now without obligation!

Experience how Orionstar greeting robots can take your business to the next level. We will advise you individually and show you how you can benefit from this innovative technology.

Contact us now for a personal consultation!


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